Trey was honored to accept the award for Volunteer of the Year from the Oregon Department of Corrections. Here he is pictured at the awards ceremony with the Deputy Director, Collette Powers; the State’s Attorney General, Craig Pries; and Columbia River Correctional Institution Superintendent, Rick Angelozzi. Trey was recognized for the work he does in his interviewing skills with soon-to-be-released inmates. Congratulations, Trey!
In a surprising merger announcement, Mitel announced they are buying ShoreTel for $430 Million.
Per Dan Joos, President and COO of ShoreTel, “The combination of Mitel and ShoreTel will create a new UCaaS market leader with a differentiated strategy and solution. Mitel and ShoreTel are committed to providing continued support and an attractive path forward for all customers so that no customer is left behind or will have to abandon what they already have to cloud-enable their organization.”
This moves Mitel to number two in the $4 Billion UCaaS Market, which includes RingCentral, 8×8, and Vonage. The deal is expected to close third quarter of 2017 and they will operate under the Mitel name.
As agents for all of the UCaaS, hosted VoIP providers, we are able to answer any questions you may have. Please let us know if we can help.
DaaS is a virtualization service that is purchased on a subscription basis and hosted on the cloud so that users can access their applications and desktops from any device, anywhere. While the service provider handles all the back-end infrastructure maintenance, customers generally manage applications and desktop images with personal data being copied to and from the virtual desktop during logon/logoff.
Some advantages of DaaS:
- Data security
- Increase in performance
- Uninterrupted connectivity
- Disaster recovery
- Minimized complexity
- Total cost reduction
- Easy platform migration
DaaS is a good alternative for small or mid-size businesses (SMBs) who may be limited in their budget and resources but want to provide their end users with the advantages of a virtual desktop infrastructure (VDI).
Click here and let us help determine if this solution is right for you.
The Cradlepoint NetCloud model from Broadsky uses several different technologies and a NaaS, or Network-as-a-Service, and merges them with an Enterprise Cloud Manager platform. This means more simplified cloud-based software-defined networking (SDN) management and no-touch deployment of 4G LTE-enabled routers, wired, and wireless networks.
There are several benefits to this model that you’ll want to look at before making the change.
Here are 4 Benefits of Cradlepoint’s NetCloud:
Full Branch Office, Remote Worker, and M2M Support
Due to NetCloud’s virtual cloud network with LAN emulation, enterprises can support our increasingly mobile era with 4G LTE, SD-WAN and Cloud services, ideal for multi-WAN environments. This will allow for much more access to applications such as Office 365, GSuite, cameras, sensors, etc., connected via the virtual cloud.
Subscription-Based Services Lower Expenses
The NetCloud engine doesn’t require additional hardware or configuration so there are no extra costs for hardware-specific changes. Also, NetCloud’s automation capabilities reduce complexity.
The Enterprise Cloud Manager by Cradlepoint enables the no-touch deployment for remote management and extremely fast deployment. This allows IT administrators to configure and scale networks across branches at a quick pace, as well as in vehicles and for virtual/remote users. The cloud-based management extends to any primary router.
Network-as-a-Service (NaaS) Model
Since the NetCloud Engine is delivered in the NaaS model, it has cloud infrastructure and network and service virtualization software. This allows virtual networks to work like a virtual LAN switch in the cloud.
To discuss more about how Cradlepoint’s NetCloud can work for you, please call or email us.
Ransomware is a Threat to Your Company and You
Yet another dangerous ransomware racket is happening and this time they are targeting HR departments, or anyone who is involved in the hiring process in your company. It is called GoldenEye and disguises itself as a PDF file cover sheet and an Excel spreadsheet. It is as that spreadsheet is opened when the ransomware makes its way into your server.
As you know, GoldenEye is clearly not the only culprit out there so taking precautions will help you in the long run.
To help avoid these types of emergencies, regularly backup your business’s files and applications to prevent having to pay ransoms if your computer becomes infected with ransomware such as GoldenEye.
Ways to Protect your Business:
- Advise hiring managers to exercise caution when opening excel files attached to external job applicant information
- Use anti-malware software
- Keep your backups offsite
- Have a disaster recovery process in place
We can help to customize your disaster recovery plan. Whether you have a backup server at another location, at a data center, at Amazon, or in the cloud, we can help you design and procure a recovery plan for you.
Contact us today for a risk assessment!
Two of the Industry’s thought leaders, Eric Rosenberry, NWAX President, and Conan Lee, Managing Director at Jones Lang, were featured at a networking event hosted by 7×24 Exchange (www.7x24exchange.org). The highlights were the Pacific NW’s phenomenal fiber capacity and critical infrastructure. The area ranks 5th in the nation largely due to the presence of Google, Intel, and Amazon, as well as the fact that Oregon has the most undersea fiber routes anywhere in the country. Both small and large businesses benefit from this availability in terms of redundancy and capacity. There are over 50 retail and wholesale critical infrastructure and data center providers in the Oregon and Washington alone.
Reach out to Trey Lackey for more information at email@example.com or 503.479.7024.
Full Duplex DOCSIS 3.1
Comcast has joined Charter in committing to DOCSIS 3.1 for the long term. Following Altice USA’s somewhat stunning announcement last week, it would be the first U.S. cable company to deliver multigig services with an all-fiber network.
Speaking at UBS’ annual media and telecom conference this week, Comcast and Charter swore allegiance to the “Full Duplex” version of DOCSIS 3.1. This is a technology currently under development by CableLabs. It can theoretically deliver symmetrical speeds of up to 10 Gbps over HFC networks.
“In a couple of years’ time, we’ll have the next-generation DOCSIS, which will allow for a multigig symmetrical,” Cavanagh said. “So, that’s our roadmap. Nothing changes about that roadmap. And, of course, we preserve the ability to take fiber directly all the way anywhere where it makes sense.”
Comcast has been on the forefront of DOCSIS 3.1 deployment. It declared last month that it will be delivering gigabit-speed services based on the technology in 15 markets earlier next year.
“From where we sit, we’re rolling out DOCSIS 3.1. We think that’s the most effective and efficient way to give big speeds across the footprint most quickly, most economically,” Cavanagh said.
A day earlier, Charter’s Rutledge said very much the same thing. His MSO would continue to selectively go the all-fiber route in markets like enterprise and with new construction.
“But we think we can get to 10-gig symmetrical, which is a very rich architecture, without a compete network rebuild,” Rutledge said.
Technology on its Way
For its part, CableLabs just indicated that Full Duplex is about a year away from trials. They are several more years after that away from ubiquitous deployment.
“[Full Duplex is] something that’s in the labs right now,” CableLabs Chief Strategy Officer Ike Elliot said. “We’re working with the vendor community in defining specifications on it, and we really expect to see some trials on that within about a year.”
“Yeah, well, you know, that’s just, like, your opinion, man!”
Jeff Bridges’ quip from The Big Lebowski may be one of the most quoted lines from the 1998 cult classic.
But if your speech is filled with “you knows” and “likes,” you’re more likely to be dismissed than be quoted. So, if you’re eager to reduce your “ahs” and “ers,” here are the three types of filler word patterns, along with some simple solutions.
1. Word/sound repeats
Word/sound repeats are the most difficult to reduce because you need to integrate three functional skills. First, you have to speak in short sentences. Then, you have to breathe between each short sentence. And finally, you have to let your sound flow through each sentence as if it was all one word.
For example, think of “We need to drive sales” as “Weneedtodrivesales.” By remembering to breathe and keep all your sounds connected, you will definitely reduce your word/sound repeats.
Structural filler-word patterns are triggered because of the way you structure your sentences. If you speak in long, complex sentences, you will inevitably take random breaks just because you need to get air or because you get lost in your train of thought.
You can cut down on structural filler-word patterns by speaking in shorter sentences. Instead of “We will meet our sales goals, provide top-notch customer service, and continue our tradition of innovation,” break up the sentence like this: We will meet our sales goals. We will provide top-notch customer service. We will continue our tradition of innovation.”
When you not only speak in short sentences but also add rhythm by repeating key words, you get a double fluency boost.
Finally, transitional filler-word patterns are those that occur when you transition from thought to thought. To buy thinking time, you naturally add “ahs” and “ers.”
To reduce your “ahs” and “ers” at these transition points, you need to use oral bullet points. Using oral bullet points gives you time to think about what you’re going to say while reinforcing your main point.
For example, if you are explaining your reasons for choosing to push back the launch of a product, say, “One of the reasons for the delay is…” Then, “Another one of the reasons for the delay is” … and so on. Make sure to pause and count “one, two” in your head between each reason. If you start making this a habit, you will see a dramatic drop in your transitional filler word patterns.
So now you have the remedies. By implementing these solutions every day, you will speak with flow, fluency and definitely fewer “ahs” and “ers.”
Retrieved from BizJournals
IT downtime is costing enterprises $700 billion dollars per year. Over half of North American businesses still don’t have a proper recovery solution in place. According to a study by IHS, companies average around $1 million to $60 million of downtime costs every year. 78% of that loss was employee down time, as well as 17% of revenue loss, and to fix the issue accounted for 5%. What could SD-WAN do for these companies?
These statistics support the major increase in SD-WAN appeal. SD-WAN (software defined WAN) allows business managed networks more flexibility. Bandwidth is more efficiently used and allows for high level application performance while lowering costs. Deployment and management are very easy and much less expensive than conventional WANs.
SD-WAN key features include:
• Dual-WAN Uplinks aggregate all WAN connections to distribute traffic over multiple pathways with built-in load balancing and auto-failover.
• Real-time Voice Failover prioritizes VoIP traffic and routes calls over the cleanest ISP connection to eliminate dropped calls, choppy sound quality and echoes.
• Bi-directional QoS optimizes bandwidth in both directions for optimal application performance.
• Application Performance Monitoring assesses the performance of critical applications with the ability to alert IT staff.
• Centralized Monitoring and Management simplifies the deployment and management of branch- office WANs.
• Managed Firewall leverages CPE appliances and central management to act as the first line of defense against intrusions and other network threats.
• Unified Threat Management provides comprehensive, multi-layered security that safeguards a business’s network and information assets against viruses, malware, and emerging cyber threats.
Hosted and Cloud Services
The networks that run a business are as important as the applications used to operate them. Hosted VoIP and Hosted Email cloud services are resilient and allow companies to continue running despite human error or disaster. Cloud Hosting allows servers to go offsite. Hosted Data Backup provides backup for both PCs and servers, protecting all business data.
There are many cloud providers to choose from. Trust Access Tech to save you time and money by getting to the right one for your business now.
Mergers & Acquisitions
The most recent announcement that Zayo is acquiring Electric Lightwave/Integra is one of four major telecom mergers of 2016. This one may have particular interest to SMB customers that have found themselves as a market segment that carriers are abandoning more and more for “larger fish.” Zayo is a big national fiber provider and this merger will ultimately mean a larger network for both Zayo and Electric Lightwave customers. These things happen very slowly. I do not expect any changes to be at all visible for at least a year. The first will be a branding change in a year; the merging of the networks will come after that. Then, back office personnel will undergo major changes. And eventually Zayo will begin consolidation of call centers and operations to reduce costs and overlap of the two organizations.
2016 Mergers So Far:
November 30, 2016 Zayo Buys Electric Lightwave Zayo – Zayo is buying Electric Lightwave of Vancouver, Washington. Electric Lightwave was once a division of Integra Telecom Holdings Inc. In August, Integra had just rebranded to the Electric Lightwave name.
November 17, 2016 Verizon Buys XO – Verizon, the No. 1 U.S. wireless service provider, said in February that the deal to buy XO Communications would include XO’s fiber-based Internet protocol and Ethernet networks. Those help serve its enterprise and wholesale customers.
November 7, 2016 Windstream Buys EarthLink – Windstream Holdings Inc and EarthLink Holdings Corp have announced a $673 million all-stock deal that will bring the two companies together. The all-stock deal is expected to close in the first half of 2017.
October 31, 2016 CenturyLink Buys Level 3 – Telecommunications company CenturyLink said it would buy Level 3 Communications in a cash-and-stock deal with an equity value of about $24 billion to expand its fiber optic network and high-speed data services for business clients.
All these companies have struggled with new customer acquisition and flat revenue. What integration challenges will exist in 2017 and 2018? Combined companies typically layoff staff, and CenturyLink has already announced 3,000 staff to be cut.
This will likely create an even larger chasm between the Electric Lightwave fiber offerings, which they have been aggressively promoting over the past year. Next will be the lower end Integra T1 and dial tone customers that they have been actively trying to grow above $1,000 per month. There are uncertainties of support for the SMB customer that bills under 1K a month as Zayo has focused, almost exclusively, on fiber customers.
Access Tech manages this with carriers several times a year. We will be your constant for any changes that happen. Please feel free to call us if you have any questions.