We are an international call center. Our voice and data services are critical not only to optimum functionality for us, but also to our own clients’ success. Access Tech has been able to help us recognize cost savings and efficiencies in all aspects of our network. As we expand our business globally, we continue to rely on Access Tech for the best advice and advocacy. They have proven that they are both professionally and personally committed to our company’s success.
We made a lot of great advances in our Wide Area Network last year. Access Tech created an outstanding converged MPLS solution for us. It integrated both voice and data services for a unique multi-carrier failover solution that solved our uptime and availability problems. Access Tech helped us navigate through the complexities of bringing together multiple carriers not only from a technical perspective, but also provided us with great help on the accounting and managed services.
We were growing so fast our old technology was a big bottleneck. We were using a VoIP hosted system that went down on a daily basis. Access Tech stepped in, took the time to listen and matched the right carriers and technologies to our business needs. Now we are a lot more efficient with our customers and our systems are making us more profitable!
Access Tech was referred to us to help resolve issues with establishing an MPLS system through our carrier. For several months we experienced difficultly in trying to coordinate or communicate with the carrier to resolve installation and billing problems. The carrier did not follow through with their promises and we found ourselves struggling to get any information or cooperation from them. The successful completion of our project was in jeopardy.
We contracted with Access Tech to take over the coordination, communications and project management duties. Access Tech worked with the carrier to facilitate a successful project conclusion. Access Tech is highly recommended, and special thanks and recognition is due Heather Adams for her tenacity and expertise.
Access Tech came in and gave us a voice and internet service inventory and a utilization analysis. It was exactly what I was looking for: great project management, monthly savings and a more reliable network. An excellent partner for us, we look forward to working with Access Tech as our needs arise.
Thank you, Access Tech. You solved our problems dealing with multiple carriers and duplicate services. Especially appreciated you making our recent acquisition easier. With your help, we were able to consolidate providers, connect our offices and renegotiate all the contracts into something much more easy to manage than before.
Freewire has been proud to partner with Access Tech for the past 3 years. Trey and Heather intimately understand both the business and technical needs of their customers, while taking personal responsibility for their satisfaction. They have a keen ability to bridge the gap between the needs of their customers and the capabilities of their partners. They consistently match the right customers to the right partners for everyone’s mutual success.
We pride ourselves on providing peerless technology solutions to our clients that save them time and money. We have come to rely absolutely on Access Tech to help us to source and secure the right relationships with carrier class data centers nationally.
Trey’s diverse experience in the telecommunications industry, coupled with his effective ability to communicate, result in an almost telepathic sense to ascertain client needs and to construct customized solutions based upon those needs. It has been a pleasure to work with him and I would not hesitate to recommend him to any of my business partners.
It has been an unbelievably quick 9 years working with you two in this crazy and ever-changing industry we call Telecom. This is a quick note just to let you know what a pleasure it has been working with you both. Your professional attitudes and solid knowledge of Telecom Services has made my job as a Channel Manager in the Northwest easier and I thank you for that. I am highly impressed with you both, as you always appear to be energized individuals that work tirelessly for your clients and to deliver a high quality customer service to them even after the sale. Thank you for helping me to grow both professionally and personally. I am truly proud to do business with Access Tech and look forward to many more years working together.