Unified Communications

 

Though technology has evolved greatly, the need for reliable and efficient voice-based telecommunications services has remained the same. Access Tech offers small and mid-sized businesses a comprehensive range of voice services that are tailored to each client’s specific needs and sourced from top-rated regional, national, and international providers.

Access Tech matches clients with customized voice-based service suites, including the following:

Apps and Collaboration Services

Apps and Collaboration Services

The right mobile apps and collaboration tools help employees stay productive when they’re on the go.

Call Center Services

Call Center Services

Professionally managed inbound and outbound call centers provide a vital link between your customers and your sales, troubleshooting, and service teams.

Conferencing Services

Conferencing Services

Audio and video conferencing services are transforming the business landscape, enabling parties in various locations to come together and collaborate. Conferencing services also provide businesses with quick, easy links to important clients, facilitating closer, more mutually beneficial relationships.

Hosted VoIP (Voice-over Internet Protocol)

Hosted VoIP (Voice-over Internet Protocol)

A cost-effective alternative to traditional land lines, hosted VoIP is fast becoming a telecom industry standard. Hosted VoIP relays voice communications over an Internet connection, allowing two or more users to talk in real-time with optional video links.

PRI (Primary Rate Interface)

PRI (Primary Rate Interface)

PRIs facilitate multiple voice connections between an end user and a telecom network. PRIs feature 23 unique channels and allow callers to access a wide range of features, including direct inward dial numbers and inbound caller ID.

SIP (Session Initiation Protocol)

SIP (Session Initiation Protocol)

SIP is an increasingly popular solution that allows callers to pre-program telephone numbers and to place multiple calls simultaneously or as part of a queue. SIP technologies also feature superior disaster recovery and fail-over capabilities.

Toll-free

Toll-free

Access Tech helps businesses secure toll-free numbers and ensure continuity of contact information if clients choose to change to new service providers. Toll-free numbers provide customers with essential services and are an excellent marketing tool for small companies seeking to look larger.

UC (Unified Communications)

UC (Unified Communications)

Real-time telecom integration combines multiple services and platforms into a comprehensive communications suite. Packages can unify services such as video and voice conferencing, data sharing, instant messaging, and telephone services.

Access Tech provides expert guidance to clients who need help choosing the right voice services and technologies.

Find out how big of a difference Access Tech’s recommended unified communications can make for your business. Call 503-479-7025 today to learn more, or fill out the form below and we’ll be in touch.