You may have heard that the US traced the SolarWinds attack back to the Kremlin. Due to the level of invasion this attack had upon "US government agencies and private companies," retaliation of some kind seems expected. These groups, with their extremely sensitive data banks ,were infiltrated while the Trump administration was in office. Preparations for this cyber offense are in full swing, with the offense itself to occur any day. What Do We Know? From the available information thus … [Read more...]
Employee Churn In A Rapidly Changing World
Companies frequently encounter the need for handling employee churn in our rapidly changing world. What are some of the steps to follow to manage employees when they are moving between jobs? What can set your business apart from others to prevent employee churn? First, always have a back up plan. At some point, employees will leave, move up or down, express dissatisfaction in their position, or need to be let go. Ensure that your knowledge of the company encompasses at least part of what … [Read more...]
Prepare For A Permanent Remote Workforce With UCaaS
We have seen how effective and cost-saving remote working has become. For these reasons, prepare yourself and your business for cloud services in our workforce. Unified Communications as a Service, or UCaaS, is allowing more freedom to many companies. For example, the ability to accommodate workers that can connect with each other and the cloud is changing the world. What else can UCaaS do for our companies? Maintaining efficiency while lowering overhead costs are some of the most impactful new … [Read more...]
Creating Value in a Security Training Program
Given the rate at which technology security risks evolve, a security training program must align itself with what’s current. With a focus on security awareness, your program will be more valuable and you can avoid losing money – and your reputation – on data breaches. According to a study titled “2020 Security Priorities Study,” there are many new concerns tied to the pandemic. This only strengthens security experts’ long-held belief that more education on security risks is what every … [Read more...]
Why is Clearly Documenting Your Work Processes so Important?
As our work climate continues to move towards a remote landscape, the availability of processes and procedures is becoming ever more important. Employees need a quick and easy way to access and reference how to do certain job functions. In addition, info about product information and who to contact for specific requests, are also necessary to have available. Clear documentation allows workers without face-to-face contact with their leaders to feel and perform more autonomously. This creates a … [Read more...]
Managed Integration is Crucial for a Successful Digital Transformation
A successful digital transformation is heavily dependent upon managed integrations. A great example is when your CRM upgrades to a sleeker UI experience, the enhancements are helpful, but the transition towards using the new version can be frustrating. Indeed, when an application changes, certain familiar aspects are no longer available or possible to perform. How does this impact daily operations? Are there ways to prevent potential issues that can inevitably arise when moving to a different … [Read more...]
SD-WAN: Survey Reveals Pain Points
Recently, a survey was performed by Telia Carrier that has revealed the biggest pain points for the SD-WAN industry. Customer demand and customer performance showed a large discrepancy, with the largest pain point in security. Here is a graph that shows the breakdown of Telia's results: As COVID is now a part of the entire global workforce, SD-WAN has become even more desired by industries of all types. The ability to remotely view usage and issues, make configuration changes, and pull … [Read more...]
Optimization Needs for Cloud Spending = Opportunity
As businesses move more of their applications and other tools to be cloud-based, the need for cloud expertise is expanding. This creates opportunity and challenge in many ways due to the newly fundamental need for companies to start or continue working from the cloud. Currently, virtual and remote workers are the biggest cause of the IT industry's need towards an optimization of cloud spending. However, the re-allocation of existing budgets has to be taken into account for these new … [Read more...]
How to Create and Maintain Customer Trust
Creating and maintaining trust with your customers can be a slow process as they learn by experience whether you are reliable and dependable. This takes time within the commerce world, just as it does within the personal world. What types of indicators allow you to trust someone, let alone an entire company? When you have signed with a new customer, the next steps involve giving you the keys to their castle, like managing their security and back ups. Doing this is difficult and stressful for all … [Read more...]
Network Support for Remote Work: What Will Work for Your Organization?
Since the pandemic, work-from-home opportunities exploded more out of necessity than convenience. What began as “will this work-from-home thing really work?” has turned into a permanent situation for many employees, which means network support for remote work has to be a focus for many employers. A recent survey of more than 300 IT professionals reveals enterprise networks must evolve. The survey, published in Enterprise Management Associates, found that the percentage of work-from-home … [Read more...]
- 1
- 2
- 3
- …
- 10
- Next Page »