Technology can seem tricky, especially with so much talk about the cloud. How many conversations have you heard where the cloud is referred to as this mythical place that baffles the individual as to why it exists or why they would ever need it? The same is often true for Voice over Internet Protocol, or VoIP.
While some may argue that they don’t need to complicate their communications by migrating to this technology, this misnomer might actually be keeping them from some pretty clear benefits. In fact, a business can launch VoIP, and its users may not even be aware that they’ve made a change. The benefits you can’t see are those that will have the biggest impact.
Before getting into the benefits, however, let’s take a look at some of the common misconceptions surrounding VoIP:
My current phone system has to go: this is a common belief and will keep many an individual from discussing the possibility of making a change to VoIP simply because they don’t want to lose the investment they have in their current system. A provider can actually supply a box that enables you to create a hybrid VoIP or hybrid PBX environment, allowing you to keep the same system you’ve become accustomed to.
I’m too small to need VoIP: it’s not uncommon for the smaller business to assume that the latest technology is really just for the big boys. In reality, however, much of this technology enables the smaller players to compete on a much larger field. VoIP can help lower the cost of any business communications. Plus, the provider manages the equipment and the service, taking that responsibility off your plate.
Installation is too complex: chances are you already have a robust Internet connection for your business. To begin using VoIP, you simply need an adapter that will connect your main phone system to your router and you’re good to go.
Once you’ve laid the myths to rest, it’s time to consider the benefits you’re missing out by not implementing VoIP.
Scalability: did you know that it can help you easily grow your business? When you need to scale to accommodate additional offices, individuals or locations, you don’t have to run new lines.
Remote working: employees are easily accessible whether they are in the office or not. A VoIP app installed on a tablet or phone connects them to the system from anywhere.
Expense: costs are significantly reduced as you no longer have to worry about long-distance charges. VoIP is typically available on a per user, per month fee setup that tends to be lower than the cost of a landline. Finally, VoIP enables you to operate as if you were one of the big guys with complementary features that would have broken your budget in the past. Think call recording, video conferencing, voicemail to email, and more.
The benefits associated with VoIP are too great to ignore. If you’re ready to explore how they could be within your reach, give us a call. At Access Tech, we’ve got the know-how and the experience to help you assess your current environment and make the right decision on communication technology to improve your business. Give us a call to schedule your consultation today.